1. Agreement to Terms

Welcome to PakBearings. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website at pakbearings.com, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Definitions

For the purposes of these Terms:

• "Company," "we," "us," "our" refers to PakBearings
• "Customer," "you," "your" refers to any person or entity using our services
• "Products" refers to bearings, related components, and accessories offered for sale
• "Services" refers to all services provided through our website, including product inquiries, quotations, and order processing
• "Website" refers to pakbearings.com and all associated subdomains

3. Account Registration

To access certain features of our website, you may need to create an account. When registering:

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, specifications, and images. However:

• Product images are for illustration purposes and may differ slightly from actual products
• Technical specifications are subject to manufacturer updates without notice
• We recommend verifying specifications for critical applications

4.2 Pricing

All prices are subject to change without notice. Prices displayed on our website:

• Are in the currency specified and exclude applicable taxes unless stated otherwise
• Do not include shipping and handling charges, which are calculated at checkout
• May vary based on quantity, customer type, and promotional offers

4.3 Quotations (RFQ)

Quotations provided through our Request for Quote (RFQ) system:

• Are valid for the period specified in the quotation (typically 7-30 days)
• Are subject to product availability at the time of order confirmation
• Do not constitute a binding contract until order acceptance

5. Orders and Payment

5.1 Order Acceptance

Submitting an order constitutes an offer to purchase. We reserve the right to:

• Accept or decline any order at our discretion
• Cancel orders due to pricing errors, stock unavailability, or suspected fraud
• Limit order quantities

5.2 Payment Terms

Payment terms are as follows:

• Full payment is required before order processing unless credit terms are established
• We accept payments through approved payment methods as displayed at checkout
• All transactions are processed securely through our payment partners

5.3 Order Cancellation

Orders may be cancelled:

• Before shipment: Contact us immediately to request cancellation
• After shipment: Subject to our return policy
• Special order items may not be eligible for cancellation

6. Shipping and Delivery

Shipping terms and conditions:

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to you upon delivery to the carrier
• You are responsible for inspecting goods upon receipt and reporting any damage
• Shipping delays due to customs, weather, or carrier issues are beyond our control

7. Returns and Refunds

7.1 Return Policy

Products may be returned under the following conditions:

• Returns must be requested within 14 days of delivery
• Products must be unused, in original packaging, and in resalable condition
• Custom or special-order items are non-returnable
• Return shipping costs are the responsibility of the customer unless the return is due to our error

7.2 Refunds

Approved refunds will be processed:

• Within 7-14 business days of receiving the returned product
• To the original payment method
• Less any applicable restocking fees (if applicable)

8. Warranty

Product warranties are as follows:

• Products carry the manufacturer's warranty as specified
• Warranty claims must be submitted with proof of purchase
• Warranty does not cover damage from misuse, improper installation, or normal wear
• We facilitate warranty claims but the manufacturer makes final warranty decisions

9. Intellectual Property

All content on our website is protected by intellectual property laws:

• The PakBearings name, logo, and branding are our trademarks
• Product images, descriptions, and website content are our property or used under license
• You may not reproduce, distribute, or use our content without written permission
• Product names and brands mentioned are trademarks of their respective owners

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the specific product or service
• We are not responsible for damages resulting from misuse or improper application of products
• We do not warrant uninterrupted or error-free website operation

11. Indemnification

You agree to indemnify and hold harmless PakBearings, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any third-party rights

12. Prohibited Activities

When using our website and services, you agree not to:

• Provide false or misleading information
• Engage in fraudulent transactions or activities
• Interfere with website security or functionality
• Use automated systems to access or scrape our website
• Resell products in violation of manufacturer agreements
• Violate any applicable laws or regulations

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Pakistan.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PakBearings regarding your use of our website and services.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: